Privacy Statement.
Deskstaff ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information when you visit our website, contact us via email or web forms, use our services or engage with our support team. We may collect personal information including, but not limited to: Full name, Contact details (email address, phone number), Business information (company name, role/title), IP address and browser data (if interacting with our website) and any other information provided through our contact or inquiry forms.
We use your information to provide and improve our services, communicate with you regarding your inquiries, manage customer relationships, ensure quality service through our support team based in the Philippines, or comply with legal obligations. We may disclose your information to our trusted support team members in the Philippines, third-party service providers who help operate our website or deliver services, legal or regulatory authorities if required by law, any or all third-party providers are required to handle your data in accordance with Australian privacy standards.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Data is stored securely, and access is restricted to authorised personnel only. You have the right to access the personal information we hold about you, request corrections to your personal information, and/or withdraw your consent for marketing communications. To exercise these rights, please contact us using the details below.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.